Patient/Family & Volunteer Portal

You must be registered with Dragonfly to enter this private portal.

Friends & Family

Do you know someone under 40 years of age enduring pediatric cancer? If so, thank you for caring about their wellbeing, and for exploring how Dragonfly (and others) might help them.

Please read the Q&A below to learn if they meet our qualifications to become a registered Dragonfly. Whether or not they can, we have included downloadable resources with tips and suggestions to help you provide support.

The information below will help you understand what they are going through and how you might help:

  • Tips Book

    We asked our families what they wish they knew. Read this for great tips. Go Now

  • I Am Still Me ™ Hair Loss Book

    Losing hair can be traumatic, but it doesn’t have to be. No matter what happens, our Dragonflies are beautiful! Go Now

  • Volunteer Protocols

    This is information we give to our volunteers. It includes guidance on interacting with our Dragonfly families. It might help you… Go Now


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Information To Know


Q: What constitutes a Dragonfly Family?

A: While Dragonfly’s in-patient programs at partner hospitals support all pediatric cancer patients, there are some hospitals where we are able to register individual families (Cincinnati Children's Hospital Medical Center & Dayton Children's Hospital in Ohio). There is no residency, race/ethnicity, religious affiliation, or income requirement, nor is there an end date to the family’s relationship with Dragonfly. A Dragonfly Family includes the immediate family of a pediatric cancer patient (up to age 40). The patient and their family are eligible to register with us from the patient’s date of diagnosis until they five years post treatment. We hope to add more hospitals's patients/families as resources allow.

Q: What is the procedure required to become a Dragonfly Family?

A: Eligible patients (and their families) submit a simple registration form through social workers at partner hospitals. (No other method of registration is accepted.) Outpatients and those in survivorship (up to 5 years after treatment) who have been treated at partner hospitals (where we are registering individual families) may be eligible to register with us if Dragonfly can verify their information with the hospital.

Q: Do you serve patients affected by other illnesses or challenges?

A: Unfortunately, we just can’t. We would love to support all patients; however, resources are limited. If/when there is a cure for every cancer, we will shift our mission to serve pediatric patients affected by other life-limiting diseases or circumstances.

Q: What information is collected as part of Dragonfly’s registration process?

A: Dragonfly’s Registration Form asks for family members’ names and ages, interests and activities, as well as the family’s address and contact information. We also ask about the patient’s diagnosis and estimated length of treatment. Other questions ask what brings the family comfort and joy. This information helps us identify smile-worthy and memory-making items, distractions, and experiences for the patient and the siblings/offspring, parents, spouses and caregivers.

Q: What happens once a registration form is submitted back to The Dragonfly Foundation?

A: Once we receive the family's registration form from the hospital, a Dragonfly representative will make a personal phone call to the family to introduce the organization, review information received, to explain our event notification system and how to utilize our private event portal, and to provide access to our private Facebook community. Dragonfly will then send the patient/family a welcome package. From there, we try to involve the entire family in our activities and gift giving, as often as we can.

Q: What is the best way to reach someone at The Dragonfly Foundation?

A: We are available by phone, email, or social media post. Our main number is (513)494-6474 and our email is [email protected]. You can also message us on Facebook and Twitter. A Dragonfly representative will get back to you as quickly as possible.